Privacy Policy Commitment Statement
We protect your privacy and outline how we use your information responsibly across our services.
Learn more about our approach
Your privacy is important to us at verqionastel.com. This policy explains what information we collect, how we use it, and the choices you have regarding your data. We are committed to full transparency and compliance with Australian privacy standards.
Our privacy practices are designed for clarity, fairness, and respect. By using our website, you consent to the collection and use of your personal data as described here. Please read this policy carefully for important user rights.
How we collect your data
We collect information directly from you and automatically via your use of our services. Data includes contact details, technical usage, preference data, and communications relating to your interactions with us.
Information you provide directly
- • Personal details entered in forms or registrations
- • Contact information shared for inquiries
- • Payment information for transactions
- • Feedback or messages sent to us
- • Preferences specified in your account settings
Information collected automatically
- • Device data, IP address, and browser type
- • Log data about pages visited and time spent
- • Referral links or marketing campaign sources
- • Cookies and similar tracking technologies
- • Geolocation data when relevant to services
How we use your data
We use your information to improve services, personalise experiences, fulfil requests, and communicate important notices securely and ethically in compliance with law.
- • Providing access to our website and features
- • Communicating with you about updates or support
- • Personalising content and service offerings
- • Monitoring and analysing service performance
- • Enhancing website security and integrity
- • Processing transactions you authorise
- • Complying with legal requirements in Australia
Our promise: We keep your data confidential and only share when necessary for service delivery or legal compliance. Regular security reviews help prevent unauthorised access or misuse of your personal information.
How we may share data
Your data may be shared with trusted partners such as IT providers, payment processors, or as required by law, always under strict confidentiality and compliance with privacy regulations.
Service providers and partners
We engage reputable third parties to support certain services—each required to follow robust privacy and security practices in handling your data on our behalf.
For legal reasons
When required by law or government authorities, your data may be disclosed as strictly necessary.
Anonymous statistics use
We use de-identified, aggregated data to improve services and understand usage trends without identifying individuals.
Your rights and choices
Australian residents may access, correct, or delete personal information, restrict processing, object to uses, or request a copy of their data. Contact us directly to exercise these rights.
- • Request access to personal data held
- • Correct incomplete or inaccurate details
- • Ask us to delete your information
- • Receive your data in portable format
- • Object to processing for direct marketing
- • Limit data use in certain situations
Contact us at the email or phone below for any rights requests, privacy issues, or further clarification about your personal information.
Data protection and security
Safeguarding your information is a top priority. We implement technical, physical, and organisational measures to help defend against misuse or unauthorised access.
Technical safeguards
- • Encrypted connection to our website
- • Firewall and anti-malware protection
- • Regular vulnerability assessment
- • Automated monitoring for suspicious activity
Organisational safeguards
- • Staff training in privacy and security
- • Strict access controls and user permissions
- • Documented data handling procedures
- • Review of vendors and service providers
How long we keep your data
We keep your information only as long as necessary for the reasons set out in this policy, including service delivery and compliance with laws in Australia.
- • Contact and account profile details
- • Activity and website usage logs
- • Messages exchanged with our team
- • Transaction and billing information
- • Consents and marketing communication
Retention periods vary by data type and legal obligations—for details, please reach out.
Transfers outside Australia
Sometimes your information is processed outside Australia. We ensure similar protection through contracts and secure data transfer protocols with all third parties.
- • Standard data protection clauses in contracts
- • Partnering with accredited global providers
- • Monitoring third party compliance routinely
- • Using secure, encrypted transfers always
Use of cookies and tracking
Our site uses cookies to better understand user behaviour and improve services. You can manage cookie preferences at any time as described below.
Types of cookies we use
- • For secure user login and session management
- • To analyse visitor activity and improve speed
- • To remember site preferences and settings
- • To enable interactive site elements
You can update cookie choices in your browser at any time—see our Cookie Policy for details.
Policy changes and updates
We occasionally update this Privacy Policy. Significant changes will be communicated to you through the site or direct notice. Please review this policy regularly for updates.
- • Posting updates on this page
- • Sending important change notices to users
- • Highlighting changes at site login
- • Providing effective date for each version
Continued site use means you accept any revised policy terms announced here or by direct notification.
Contact our privacy team
For privacy inquiries or rights requests, use these details:
verqionastel
66 Clarence Street, Sydney, NSW 2000 Australia
Phone: +61310402438
Email: content@verqionastel.com
Last reviewed on October 19, 2025
This policy takes effect October 21, 2025